Business Challenge:
This financial client needed its data to be handled by American workers in the Charlotte area that were not only the perfect fit technically, but also culturally. Loyalty to their brand was very important to this client. They were moving from Waterfall to Agile and wanted resources that would be willing to go from Contract to full-time as need demanded. The client experienced frequent deception from other talent firms and they were seeking a partner with integrity.
They were also having significant challenges onboarding quality talent that could hit the ground running. Their critical resources were spending excessive time interviewing, onboarding and training talent which limited their ability to stay focused on their “day job.” The result was a backlog of work and a series of project delays.
Skillsets:
iOS/Android Developers
Agile Transformation
Backend Developers
QA Testers
DBAs
Solution:
The Onsite Talent Solution:
Our team met with hiring managers to gain a comprehensive understanding of their business objectives. Because of our consultative approach and high touch sales & delivery processes, we were able to provide 5 Agile coaches and multiple Scrum Masters for these projects. We were able to provide quality candidates that fit both the cultural parameters as well as the skill set specifications.
The Domestic Outsourcing Solution:
Our Provalus brand provided economical resources to ensure the once stagnant project got back on track. Because the tech talent is 100% American, any security concerns were easily addressed. Due to the sensitivity of dealing with financial data in real time, the team was required to pass rigorous background checks and fingerprint screenings. The Provalus team writes test cases based on requirement documents and performs systems integration testing using PL/SQL for backend testing and Hue for testing of the Hadoop environment.
Impact:
By implementing our video interviewing technology, the Interview-to-Hire ratio improved 38%… making the client hiring process much more efficient. Being in a rural town for their outsourced project has significantly lowered cost and increased retention resulting in less time spent in the hiring process. Within 8 months, the Provalus testing team caught up to the internal development team and eliminated the backlog – an outcome that had never happened before. The client continues to expand their scope of work with Provalus… adding new teams on a regular basis.
