Client: Fortune 10 Telecommunications Company

Business Challenge:

This Fortune 10 Telecommunications Company had multiple needs for OPS to fulfill. The Cloud Infrastructure team found it difficult to locate talent with the appropriate skill-set level in various geographies for their project. The aggressive timelines presented additional challenges.

The company was also challenged with finding a partner with the ability to scale quickly and effectively to support a growing Security Operating Center (SOC) need.

Skillsets:

24/7 Security Operating Center (SOC) Support

Open Stack

Solution:

The Tech Talent Solution: Optomi placed 6 Open Stack resources throughout the country in under two weeks. The consultants are working nights, weekends and more than 80 hours a week to meet the challenging timelines.

The Domestic Outsourcing Solution: Provalus was able to build a SOC model that offered 24/7/365 domestic support for its State, Sports, Financial and Distribution clients. The Provalus team offers around- the-clock tiered monitoring and triage support from our all-American Brewton, AL and Jasper, TX facilities.  

Impact:

As a result of our partnership, the client’s senior resources have been freed-up to respond to the most critical alerts.

The technology talent supplied by Optomi exceeded the client expectations and met their deadline. Optomi subsequently filled critical positions for the client because of the high quality work that was provided.

Partner References

“Srikanth is a member of the Cloud Infrastructure Installation team that provides Deployment for all cloud infrastructure across the company. Srikanth is an excellent contractor from Optomi. Srikanth carries strong technical skills, unique analytical skills which analyzes the problems, consistent in his ability to “Take Ownership and Show We Care” and sets the standard for how to “Make it Seamless” in our ever evolving set of roles and responsibilities for all aspects of Cloud deployments. Srikanth works above and beyond to deliver a solution. The level of excellence consistently produced by Srikanth in the face of ongoing challenges related to provisioning of large Business critical Cloud deployments and integration of new processes, is a testament to Srikanth’s work ethic. It is evident that he holds personal accountability and integrity in high esteem. Srikanth is a highly effective engineer and is a role model for service, support, integrity, quality and dedication to the team.”

– Client’s Technical Leader, Cloud Delivery, NFV, DevOps and SDNC Builder

“I’ve had to work with a number of different staffing companies and recruiters over the last year as I have tried to hire difficult-to-find candidates. It has been a difficult experience as so many recruiters seem to refuse to understand our need, send unqualified candidates, or simply are hard to work with. Courtney has been the exception. She took the time to understand what we needed, sent us well qualified candidates, and always kept a smile in the process. The results couldn’t have been better.”

– Client’s Principal Architect – Chris G.