Optomi Professional Services

Dedicated to partnering with clients to fuel critical technology initiatives

We are a 100% U.S.-based firm dedicated to providing IT services through three channels: talent, professional, and managed services. Collectively, our partners are provided with a comprehensive suite of services to fuel their technology initiatives through our two brands, Optomi and Provalus

Talent Services →

Professional Services →

Managed Services →

Technology is ever-evolving. Our pioneering talent solutions help propel your business forward.

Let’s IMPACT the future together.

Clients

Candidates

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Talent Services

CONTRACT, CONTRACT-TO-HIRE, PERMANENT, &

TEAM AUGMENTATION

Skillset-Focused Recruiters

National Talent Pipelines

Consultant-Centered

Professional Services

THOUGHT LEADERSHIP, DELIVERY MANAGEMENT, CoEs

Practice-Focused

Project-Oriented

Customized Solutions

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A group of people are sitting at desks in an office working on computers.

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Managed Services

BPO, CUSTOMER EXPERIENCE, IT SUPPORT

(HELP DESK, IAM, NOC, SOC)

100% Onshore in Rural Communities

Industry-Leading Retention

Unique Training

Case Studies

Seamlessly Integrating ServiceNow to Improve Productivity and Operational Efficiency

March 4, 2025

Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.

Optomi Professional Services Announces Vice President of Strategic Accounts

February 10, 2025

Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.

Realizing Unseen Value with GRC Module Re-Integration

February 4, 2025

A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.

Swift Intervention Transforms Vulnerability Response, Enabling Real-Time Decision Making and over $1M in Annual Savings for Fortune 150 Institution

January 7, 2025

A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.

Providing Local, On-Site Resources to Fuel Your Platform and Project Initiatives

December 3, 2024

A mobility, Big Data, and Cloud Intelligence company struggled with finding local, on-site resources to deliver cutting-edge connected products. The client required skilled software engineers and product delivery resources with experience in mature agile/Scrum methodology within a production environment to transform the automotive industry.

Driving Growth: Accelerating Innovation Leveraging Agile Process and Product Engineering Excellence

November 5, 2024

A leading global provider of digital commerce solutions for retailers and restaurants struggled to keep pace with new feature demands in the face of strong and innovative new entrants into the highly competitive POS market. The client originally outsourced several development squads to a large, renowned global IT consulting firm that was extremely expensive and grappled to deliver efficiently. With a need to improve new feature delivery velocity and volume for one of their flagship products, the client engaged Optomi Professional Services (OPS) to address their budget and capacity constraints head-on.