Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.

Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.

A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.

A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.

A leading global provider of digital commerce solutions for retailers and restaurants struggled to keep pace with new feature demands in the face of strong and innovative new entrants into the highly competitive POS market. The client originally outsourced several development squads to a large, renowned global IT consulting firm that was extremely expensive and grappled to deliver efficiently. With a need to improve new feature delivery velocity and volume for one of their flagship products, the client engaged Optomi Professional Services (OPS) to address their budget and capacity constraints head-on.

Optomi Professional Services (OPS) is pleased to announce the addition of Blake Guyton as the company's Chief Revenue Officer (CRO). In this role, Guyton will provide strategic and tactical leadership across key revenue-focused initiatives as OPS continues to unify and elevate their service offerings.

Optomi is proud to announce its recognition from Staffing Industry Analysts (SIA) as one of the fastest-growing staffing firms in the U.S. Appearing on the list for the fifth time, Optomi ranked 2024 and 9th among IT-focused firms. The company's continued success showcases its dedication to delivering top-tier IT solutions.

Optomi has once again been named one of America’s Fastest Growing Private Companies by Inc. Magazine with the release of its annual Inc. 5000 list. This marks the eighth consecutive year that Optomi has earned this recognition, showcasing an unwavering commitment to excellence and growth. “This achievement highlights our team's ability to navigate challenges and seize opportunities. We're proud to be part of the Inc. 5000 and excited for the future as we continue to grow and evolve,” said Chuck Ruggiero, CEO of Optomi Professional Services. “Our inclusion in this list for the eighth consecutive year serves as a powerful reminder of what we can accomplish together. We are more motivated than ever to push boundaries, embrace change, and drive forward with the same determination that has brought us this far." Compiled annually by Inc. magazine, the Inc. 5000 list recognizes the fastest-growing private companies in America. This award is based on sustained revenue growth over a three-year period and showcases organizations that have demonstrated consistent growth and the ability to thrive in competitive markets. Over this period, Optomi achieved an impressive 145% growth, highlighting our commitment to excellence and innovation within a dynamic marketplace. Optomi President Radka Winwood said, “We are thrilled to be recognized among the fastest-growing companies in America, a testament to the extraordinary grit, tenacity, and drive of our team. This achievement underscores our unwavering perseverance, innovation, and ability to stay ahead of industry trends. As we move forward, our focus remains on driving growth and exceeding expectations for our partners and consultants alike. View the full release here .

Once again, Optomi is pleased to announce its recognition by Staffing Industry Analysts (SIA) as one of the Largest IT Staffing Firms in the US in 2024.