CHALLENGE
A global leader in security-related services embarked on a project to integrate three critical Identity and Access Management (IAM) solutions: SailPoint IdentityNow, CyberArk, and Okta. With a team of only one primary engineer and a backup, the project faced significant resource constraints. The integration required robust technical skills, especially in managing APIs, debugging, and setting up backend connections. Additionally, the client struggled to manage compliance with HIPAA and SOX regulations, which require meticulous attention to detail and thorough documentation.SOLUTION
The client chose to partner with Optomi to achieve a successful integration of SailPoint, CyberArk, and Okta. Optomi lead the client through IAM governance, policies, and solutions across Single Sign-On (SSO), directory, certificate, multi-factor authentication (MFA), privileged account management, privileged session monitoring, automation, and behavior analytic systems. This solution allowed the client to enhance security, streamline user management, and ensure compliance with regulatory standards such as HIPAA and SOX.Project Requirements and Prioritization
Primary Focus: SailPoint IdentityNow SailPoint IdentityNow was prioritized as the essential component (80%) for the integration project. The solution was chosen for its comprehensive identity governance capabilities including provisioning, de-provisioning, user lifecycle management, and separation of duties (SOD).Secondary Focus: Okta Okta’s Single Sign-On (SSO) was critical for the client given its pervasive use across the organization (30-40% priority). Okta facilitated seamless access to various applications, enhancing user experience and security.
Tertiary Focus: CyberArk Although the integration with CyberArk was necessary, it was designed to be rapidly deployable. Expertise in previous CyberArk connections within IdentityNow was deemed sufficient, even if the individual was not a CyberArk admin.
THE OPTOMI DIFFERENCE
Our dedicated Cyber Security delivery team prioritizes understanding your goals to ensure we meet and exceed expectations. By leveraging an extensive network of top tech talent, our recruiters excel at identifying and securing the most ideal additions to your team, perfectly aligned with your objectives.To meet the client’s needs, we:
- Prioritized tasks and leveraged the existing knowledge of the CyberArk lead engineer.
- Deployed a primary engineer responsible for responding to audit requests and ensuring all processes adhere to regulatory standards.
- Implemented a practice of continuous learning and application of technical skills that were crucial for the project’s success.
Results
With the help of Optomi, the client experienced a seamless integration of SailPoint IdentityNow, CyberArk, and Okta. Successfully integrating these three IAM solutions resulted in a robust IAM framework that enhanced security and ensured compliance with HIPAA and SOX regulations. The project streamlined provisioning, de-provisioning, and user lifecycle management, improving efficiency, and reducing the risk of unauthorized access. In addition, Okta’s SSO implementation provided a seamless and secure user experience, facilitating easy access to applications across the organization.
Having fully integrated SailPoint IdentityNow, CyberArk, and Okta, the client now fully understands and appreciates the significance of a well-coordinated IAM strategy. Despite resource constraints and technical challenges, the project successfully enhanced security, streamlined user management, and ensured regulatory compliance, establishing a robust foundation for future IAM initiatives.
About Us
Optomi Professional Services (OPS) is a 100% U.S.-based firm dedicated to providing IT services through three channels: talent, professional, and managed services. Collectively, our partners are provided with a comprehensive suite of services to fuel their technology initiatives through our two brands, Optomi and Provalus. Founded with a mission of giving back, we strive to make a positive impact on our consultants, clients, and communities.
