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Dedicated to partnering with clients to fuel critical technology initiatives

We are a 100% U.S.-based firm dedicated to providing IT services through three channels: talent, professional, and managed services. Collectively, our partners are provided with a comprehensive suite of services to fuel their technology initiatives through our two brands, Optomi and Provalus

Partner with us to power your tech initiatives through our talent, professional, and managed services

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Optomi specializes in delivering highly qualified, culturally aligned talent to our partners. Our delivery teams are aligned to one of our 7 core competencies: Business Optimization, Software Engineering, Cloud & Infrastructure, Cybersecurity, Data Modernization, SaaS, and Emerging Tech, making us a leader in the tech talent industry.


We specialize in Contract, Contract-to-Hire, Permanent Hires, and Team Augmentation


  • Skillset-Focused Recruiters
  • National Talent Pipelines
  • Consultant-Centered

We provide our partners with cost-effective, long-term professional solutions – no matter the level of complexity. We offer best-in-class solutions in the areas of ServiceNow, Cybersecurity, Program Management, and Software Solutions. Our unique approach cultivates hybrid teams who grow with our partners at scale, providing exceptional ROI and furthering our mission to create a new generation of tech talent.


We specialize in Thought Leadership, Delivery Management, and Rural CoEs


  • Practice-Focused
  • Project-Oriented
  • Customized Solutions 

We’re ready to collaborate with you to deliver managed services, onshore outsourcing, and team augmentation solutions for your BPO, Customer Experience, and IT Support (Helpdesk, IAM, NOC, SOC) initiatives. Engaging with us means you will have a committed partner dedicated to addressing your evolving business challenges while breathing new life into rural US communities.


We specialize in BPO, Customer Experience, and IT Support (Help Desk, IAM, NOC, SOC)


  • 100% Onshore in Rural Communities
  • Industry-Leading Retention
  • Unique Training

OPS Success Stories

See how we've successfully propelled our clients' business forward

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March 4, 2025
Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.
February 4, 2025
A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.
January 7, 2025
A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.

Opportunities with OPS

We're hiring positions under our talent, professional, and managed services. Whether you're a consultant looking for your next contract role, a recent graduate in search of your first career move, or you're living in a small town and looking to kick-start your career in IT, OPS has got you covered.

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Who we are

About Us

We take a refreshingly unique approach to delivering talent that drives innovation in technology.

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Culture

We’re dedicated and passionate individuals working to do the right thing in every circumstance.

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Awards

Our commitment to excellence is a testament to our growth and dedication to our mission.

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What people are saying about OPS

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Let's connect on how we can help drive your business toward success

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Case Studies

August 12, 2025
Optomi is proud to announce its inclusion on the 2025 Inc. 5000 list, marking the ninth consecutive year the company has been recognized as one of America’s fastest-growing private companies. This milestone underscores Optomi’s sustained growth, unwavering commitment to excellence, and dedication to delivering exceptional technology talent solutions nationwide. “To be recognized on the Inc. 5000 list for the ninth consecutive year is an extraordinary achievement. In a marketplace defined by constant change, this consistency speaks volumes about the partnerships we’ve built and the trust our clients place in us to deliver exceptional talent,” said Chuck Ruggiero, Chief Executive Officer of Optomi Professional Services. “That trust, combined with the relentless commitment of our team, has fueled our ability to grow year after year, no matter the challenges in front of us.” Each year, the Inc. 5000 list celebrates the most successful and dynamic businesses in the country—those that are fueling the U.S. economy. Earning a place for nine straight years is an achievement few companies realize, highlighting Optomi’s ability to adapt to market shifts, embrace innovation, and maintain a trajectory of consistent growth. “Recognition on the Inc. 5000 list for nine consecutive years reflects not only revenue growth, but also our commitment to long-term financial health,” said Chief Financial Officer Tony Pritchett. “We’ve consistently reinvested in our people, technology, and processes, ensuring we can meet our clients’ evolving needs without compromising stability.” This recognition comes during a time of economic uncertainty, rising operational costs, and rapidly evolving workforce demands. Optomi’s ability to thrive in this environment, achieving 63% growth over the last three years, speaks to the strength of its business model, the dedication of its team, and the trust of its partners. About Inc. Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com .
March 4, 2025
Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.
February 10, 2025
Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.
February 4, 2025
A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.
January 7, 2025
A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.
December 3, 2024
A mobility, Big Data, and Cloud Intelligence company struggled with finding local, on-site resources to deliver cutting-edge connected products. The client required skilled software engineers and product delivery resources with experience in mature agile/Scrum methodology within a production environment to transform the automotive industry.
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